The AI Employee is a suite of features that includes Voice AI (AI Agents), Conversation AI, Reviews AI, Funnel & Website AI, Content AI, and Workflow AI Assistant.
There are 2 pricing models to access AI Employee features. Usage-based or a monthly unlimited plan.
What is AI?
AI, short for Artificial Intelligence, simulates human intelligence in machines to perform tasks that typically require human intelligence. In the context of business, AI offers automation and enhancement of processes, creative assistance, and improved customer experiences.
AI operates on prompts provided by users. A prompt is the directive or content given to the AI, which then generates a response based on the input. Detailed prompts lead to more accurate and relevant AI responses.
As with any tool, there are tips and tricks to help you succeed and fast-track your success.
Understand AI as a Tool: Recognize AI's role as a tool that requires understanding and training for optimal use.
Make Detailed Prompts: Provide specific and detailed prompts to get precise AI responses tailored to your needs.
Use AI for Creativity and Research: Utilize AI to kickstart the creative process, generate content ideas, and conduct research efficiently.
Use AI on Auto-Pilot: After training and testing, utilizing AI on auto-pilot allows for automated customer responses and business processes. Many of our AI products allow for this, learn more below.
Practice, Try it Out Now!: Most importantly, just practice using different prompts and tools to help improve your business processes and customer interactions.
Go to Chat GPT and create a free account. Then spend some time practicing! Ask ChatGPT to create something for you. Experiment with different prompts and see what you get. Think about how you can add it to your business processes and customer interactions.
Within the CRM we have several built-in tools to help you utilize AI to grow your business. Let’s review each of them below.
Content AI enables businesses to create content using AI assistance. It can generate social media posts, emails, website headlines, blogs, and more based on user-defined parameters.
Automate the management of reviews with Reviews AI, offering suggestions or autopilot responses to customer feedback, thus streamlining reputation management.
Conversation AI provides automated chatbot experiences, capable of handling one-off inquiries, FAQs, and appointment scheduling with proper training and context.
Workflow AI integrates with ChatGPT within the Workflow builder, allowing for customized automation of complex processes and workflows, albeit requiring technical expertise for setup and fine-tuning.
Need to know: When using Workflow AI it will NOT consider previous conversations or messages unless you add it to the prompt. For example: follow up responses will NOT consider the previous content unless you add in the previous prompt or content you want it to consider.Most business owners will prefer Conversation AI as it is easier to use due to its user friendly interface and training features. In contrast, workflow AI offers greater control over prompts but setting it up and improving the responses is a lot more complicated than Conversation AI.
Check out this helpful comparison table to help you understand the differences and choose the best option for you.
Conversation AIWorkflow AI
Recommended for most users due to its training and user-friendly interface.
Easier to learn and use.
Great for general requests based on trained content.
Most closely answers from trained material and prompts only - not considering outside sources that are not trained.
Greater control over prompting. However, setup and improvement are more complicated.
Harder to learn and use.
Good for one-off needs like intent finding or custom specialized flows.
Consider all of the internet and the prompt when responding to requests.
Pricing varies between AI products and is subject to change from time to time due to business or industry changes.
Developer Marketplace Apps can be free or paid and are set by external developers. You will find their contact information on the App when choosing to install or manage it.
Conclusion
AI tools serve as invaluable assets for businesses, offering automation, creativity, and efficiency in various operations. By understanding how to effectively use these tools and incorporating them into your workflows, you can unlock their full potential to propel your business forward.
Remember to experiment, test, and refine your approaches to maximize the benefits of AI in your business endeavors. Embrace the power of AI to streamline processes, enhance customer experiences, and drive growth.