How to Set Up a Professional Business Email (Google Workspace or Outlook)

Step 1: Choose Your Email Provider

There are a few major providers you can use:

• Google Workspace (Recommended)

  • Uses Gmail, but with your business domain.

  • Super easy to use if you’re already familiar with Gmail.

  • Cost: around $6–12/month per user.

• Microsoft 365 (Outlook)

  • Uses Outlook with your domain.

  • Great if you prefer Microsoft tools (Word, Excel, Teams).

  • Cost: around $6–12/month per user.

• Zoho Mail

  • A budget-friendly option (even has a free plan for 1 email address).

  • Good if you just need basic email hosting.

Step 2: Buy a Professional Email Plan

Go to the provider’s website and purchase the plan that fits your needs:

• Google Workspace

• Microsoft 365 Business

• Zoho Mail

Step 3: Connect Your Domain

After purchase, you’ll need to prove that you own your domain (the part after the @).

• The provider will give you special DNS records to add where you bought your domain (like GoDaddy, Namecheap, or inside the CRM if you bought it there).

• These usually include:

  • MX records (tell the internet where to deliver your mail)

  • TXT/SPF records (help prevent spam)

  • CNAME/verification records (prove ownership)

Don’t worry — each provider has step-by-step guides with screenshots. You just copy/paste the records they give you into your domain settings.

Step 4: Log Into Your New Email

Once the records update (can take a few hours):

• Log into Gmail if you chose Google Workspace.

• Log into Outlook if you chose Microsoft 365.

• Or log into Zoho Mail if you chose Zoho.

Now you have a full professional inbox you can use anywhere.

Step 5: Add Your Email to Your Phone or Computer

To use your email on your iPhone, Gmail app, or Outlook app, enter:

• Incoming Mail Server (IMAP): Provided by your host (e.g., imap.gmail.com)

• Outgoing Mail Server (SMTP): Provided by your host (e.g., smtp.gmail.com)

• Username: your full email address

• Password: your account password

Key Notes

• You must have a professional email host to log in outside of the CRM.

• LSS CRM does not provide inbox hosting. It only uses your email domain to send automations/marketing.

• Google and Microsoft are the most common and easiest options.

Next Steps:

1. Pick your provider (Google Workspace or Microsoft 365 are best).

2. Purchase your plan.

3. Follow their step-by-step setup guide to connect your domain.

4. Start using your professional inbox!