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Settings

Manage your account settings and features

Companies

Getting Started with Companies

Conversation AI

Conversation AI Bot - Explained

How to Set Up and Use Multiple Knowledge Bases

Part 1: Getting the Best from Your Chatbot

Part 2: Advanced Prompting Techniques

Custom Fields

How to Use Custom Fields

Email Services

What is Reply to & Forwarding Address?

How Do I Set Up Reply and Forwarding Addresses in LSS CRM?

What is Email Analytics in LSS CRM?

What is Bounce Classification in LSS CRM?

What are Postmaster Tools in LSS CRM?

Setting Up and Using Microsoft SNDS for LSS CRM Email Reputation

Getting Started with Google Postmaster Tools for LSS CRM Email Deliverability

My Staff

My Staff Overview

How to Add a New User in Your LSS CRM

How to Remove a User in Your LSS CRM

Phone Numbers

How to Purchase a Phone Number in LSS CRM

Tags

How to Create & Delete a Tag in LSS CRM

URL Redirects

How to Set Up URL Redirects in LSS CRM

Custom Values

How To Create Custom Values